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AAS Alarm Inc strives to ensure that you are satisfied with every purchase made at our store. If, however, you encounter a problem with your purchase, AAS Alarm Inc provides a 14 Day Money Back Guarantee (minus shipping) for all of our products. Simply send alarm system back with your original receipt.

Restocking Fee
No restocking fee is charged if (1) the items are returned in perfect condition, (2) the items are returned within 14 days of receipt of item(s), and (3) the items meet AAS Alarm Inc return policy and conditions.If return is received after 14 days of receipt of item(s), you will be subject to a 15% restocking fee. Any shipping charges accrued from the AAS Alarm Inc are non-refundable.

Return Shipping Instructions
Return the merchandise to us within 14 days of your original receipt of the order. The products must be returned in new, re-sellable condition: Include all original packaging materials. All manuals and warranty registration cards must be unmarked. Any programming MUST be reset back to factory default. Carefully repackage and double-box the merchandise. Send return package to the following address:

AAS Alarm Inc
Return Department 
33-70 Prince St. Suite 503
Flushing, NY. 11354

We recommend your return shipment to be insured and shipped with a tracking number. Return shipping charges are the responsibility of the customer. Returns that do not meet all of the above stated conditions will be returned to the customer at their expense.

Refund Process
Refunds for returned item(s) will be issued in the same payment form as tended at the time of your purchase. If payment was made by credit card, check, or Google checkout, please allow 5-10 business days for credit to be processed after receipt of return. When refund has been processed, please allow 7-10 business days for a credit to appear on your credit card statement. If payment was made by check, the refund check will be issued after 20 days from the date of purchase

12 Month Warranty
AAS Alarm Inc. wants you to be satisfied with product performance and product durability. That is why all products that are categorized under our 12 month warranty are guaranteed to be free of breakage, under reasonable condition, within the time period of one year from the date of purchase. If for some reason your merchandise is damaged due to defects in materials or manufacturer workmanship, your product will be repaired free of charge. If reasonable repairs are not feasible or acceptable, The AAS Alarm Inc. may choose to furnish either a replacement or provide a refund. the customer WILL be responsible for return shipping charges for repaired/replacement product(s) shipped to Hawaii, Alaska or Internationally.

Send return package to the following address:

AAS Alarm Inc
Warranty Department 
3370 Prince St. Suite 503
Flushing, NY 11354

Please note that products showing abuse, misuse, alteration or lightning strikes may not be repaired or replaced under our 12 month warranty plan. In the event that a product needs repair after one year from the date of purchase, AAS Alarm Inc can assist in having items repaired by the manufacturer or a suitable repair facility if possible. However, the customer will be charged for cost of repair and handling in the event

Most orders received before 3:45pm Eastern Time will be processed and shipped within 24 to 48 hours of receiving the order on our database unless express delivery is requested.

Due to market volatility and/or fluctuation, in rare occasions, some products may be temporarily out of stock. In such a case, we will notify our customers with the estimated shipping time and any other relevant information. Initial shipping fees as well as return and exchange shipping costs are not refundable